Order Tracking

When your package ships, we email you a tracking number and a link. You can also track it here. Enter your order number and the email used at checkout.

Where to find your details

  • Order number: In your confirmation email subject and receipt
  • Email: The email you used at checkout
  • Tracking link: In the shipping confirmation email

Tracking status guide

  • Processing — we are preparing your item
  • Shipped — carrier has the package
  • Out for Delivery — arriving today
  • Delivered — check mailbox, porch, mailroom or reception

Quick tips

  • Tracking may take 24 to 72 hours to update after handoff to the carrier
  • Typical transit: United States 3 to 7 business days, International 7 to 14 business days
  • If there is no scan for several days, see the help section below

Track on the carrier site

If you prefer, paste your tracking number on the carrier page:

USPS Tracking
UPS Tracking
DHL Tracking
Asendia Tracking

Need help?

If your tracking has not updated for 7 business days in the US or 14 business days internationally, contact us and we will look into it.